FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR VENUE HIRE FEE & COST PER HEAD?
At Melbourne Events Group we do not charge a venue hire fee. Instead, we offer the venue based on a minimum food and beverage spend. The minimum spend does vary depending on the venue, date, time and style of event.
Your per head cost is determined by you. Our packages are designed to be tailored to suit your style and requirements.
WHAT IS INCLUDED IN THE MINIMUM FOOD & BEVERAGE SPEND?
Dedicated Event Coordinator
Venue Operations Manager, wait staff, chefs
Lectern, microphone, ceiling mounted data projector and screen
Personalised menus, seating chart, floor plan
Bridal Suite, entertainment/VIP/Green room
Table linen (choice of white or black), centrepieces
Feature furniture; ottomans, low coffee tables, high bars, décor pieces
Black leather dining chairs
Both venues have two private balconies with full water frontage
IS THERE PARKING ON SITE?
Parking is available on site, which is owned and operated by Parks Victoria. Please note – machines are coin and card operated.
Multi-level car parking is also available; Lorne Street (off Queens Road), at The Pullman Hotel, Wilson Car park. Costs for parking vary depending on the date and time.
A full list can be sent through for you to let your guests know, if required. Please ask your Event Coordinator for further information.
River’s Edge Events
Parking is available at two multi-level car parks, both located on Siddeley Street. Costs for parking vary depending on the date and time. A full list can be sent through for you to let your guests know, if required. Please ask your Event Coordinator for further information.
DOES SECURITY NEED TO BE HIRED FOR EACH EVENT? IF SO, HOW MUCH?
Security is a requirement for all events with Melbourne Events Group by law. Security guard(s) are required half an hour prior to your guests’ arrival and half an hour post event conclusion. Security guards are charged at $40.00 per guard, per hour. The number of guards required depend on event numbers. This will be included in your formal proposal.
Please note - if there is no live entertainment or amplified music, then security can be reduced.
DO YOUR VENUES HAVE DISABLED ACCESS/FACILITIES?
Yes, all venues are wheelchair friendly. Please advise your Event Coordinator should this be a requirement for your event.
DO YOU HAVE AN AFFILIATION WITH ANY NEARBY HOTELS?
We can definitely offer you and your guests reduced room rates at hotels in close proximity of our venues. Please contact your Event Coordinator for further information.
DO YOU WORK WITH PREFERRED SUPPLIERS?
Yes, once you’ve booked an event in with Melbourne Events Group, ask your Event Coordinator for our little black book of preferred suppliers. It will include stylists, florists, photographers, videographers, specialty linen, entertainment, audio visual, cakes, furniture and equipment hire, transport, photo booths, plant hire, coffee carts, accommodation, celebrants and stationary.
HOW DO I BOOK AN EVENT AT A MELBOURNE EVENTS GROUP VENUE?
One of our experienced Sales Executives will organise a site inspection with you. During your site inspection and venue tour, you will discuss package options etc.
From there, your Sales Executive will put together a formal proposal for your consideration.
Once you are happy with this proposal, we require a 30% of the estimated value of your event as a deposit. This will be sent to you via email, allowing 7 days to make payment.
DO YOU CATER FOR SPECIFIC DIETARY REQUIREMENTS?
Yes, absolutely. We require a list of all dietary requirements a minimum of 10 days prior to your event, when confirming your final guest numbers.
DO YOU ALLOW EXTERNAL CATERING?
We do work with selected external caterers, where required. Please contact a member of our team for further information.
CAN I PROVIDE MEALS TO MY ENTERTAINMENT OR OTHER SUPPLIERS?
Yes – We have options available for suppliers; $40.00 per person for a main meal and beverages or $60.00 per person for a two course meal and beverages. Please refer to your supplier’s contract in relation to what they many require for food and beverage.
WHAT PACKAGES ARE AVAILABLE FOR UNDER 18’S?
0 – 3 Years: Free of charge. No meals are provided and parents are welcome to supply food for their children.
4 – 12 Years: Children Package which includes a snack, main meal and a dessert plus unlimited soft drinks for $45.00 per person.
12 – 17 Years: Teenage Package which includes adults menu with no alcohol. Price is dependent on chosen wedding package.
DO MELBOURNE EVENTS GROUP PROVIDE AUDIO VISUAL?
The following Audio Visual (AV) equipment is available complimentary;
Ceiling mounted data projector with wall mounted screen
Cordless hand held microphone and lectern
In house PA system with iPod connection
Should you require any additional audio visual, please contact your Event Coordinator and they can source a quote for you.
We do recommend having an AV technician on site for all events that require extensive AV.
CAN WE ARRANGE EARLY ACCESS?
All packages include a 2 hour complimentary bump in and 1 hour bump out. This includes all third party suppliers.
Pre booked early venue access can be arranged for an additional venue hire fee, price on application.
Please check with your coordinator for full or half day venue hire rates.
Two weeks prior to your event (subject to availability) early access can be arranged for a fee of $60 per hour, this includes a Melbourne Events Group staff member on site.
Early access cannot be guaranteed unless venue has been pre-booked.
WHERE ARE THE VENUES LOCATED?
DO WE HAVE TO SET UP OUR OWN NAME/PLACE CARDS AND BONBONNIERES?
Our staff are more than happy to set up your personalized name/place cards and bonbonnieres.
Should you require set up of any additional items, this will be the responsibility of the client or nominated external person(s) . We do request that all place cards are submitted in order of names and tables.
CAN YOU ORGANISE MY FLOWERS/CENTREPIECES AND STYLING?
We can organise basic styling elements; chair covers, draping, carpet and furniture, however do suggest that you liaise with your selected suppliers regarding more elaborate styling. We can recommend and introduce you to our preferred suppliers once you are booked in.
CAN I HOST MY WEDDING CEREMONY AT A MELBOURNE EVENTS GROUP VENUE?
Yes, in a picturesque setting with stunning waterfront views! Both locations provide a spectacular stage for your formalities. Ceremonies can also be hosted indoors. We allow one hour for guest arrival and ceremony; with the earliest time being 4:00pm guest arrival for a 4.30pm ceremony. If an early ceremony is requested, additional charges do apply, as per our ceremony function package timing. Enquire with our sales staff for more info and pricing.
WHAT IS A SET SERVE ENTRÉE/DESSERT?
A set serve entrée or dessert means you select one dish from each course and all guests receive the same meal you have selected.
WHAT IS ROVING DESSERT?
Roving desserts are canapé sized desserts that are circulated by our wait staff around to your guests.
CAN WE INCLUDE SPIRITS IN OUR BEVERAGE PACKAGE?
Yes – spirits can be added to your package for an additional $9.00 per person, per hour. We also invite wedding clients to provide one bottle of spirit (750ml) per ten guests at no additional charge. These must be served from the bar and are not able to be placed on guest tables. Any additional bottles you wish to provide will be charged at $30.00 per bottle once consumed.
DO WE HAVE THE CHANCE TO SAMPLE THE MENU PRIOR TO THE DAY?
Yes – Once your wedding has been confirmed and booked with us, we invite you to attend a group menu tasting. We hold menu tasting nights throughout the year, so dates will be confirmed with you closer to your wedding day.